We offer a personalised, relationship-based approach to home technology and automation. We understand that it is through expert understanding of our customers needs that we are able to meet and exceed their expectations.

We pride ourselves on nurturing long-term relationships with our customers, ensuring real value is provided not just at installation stage but for the lifetime of your chosen technology.

Within James and Giles we have combined comprehensive experience in both creative and technology based fields. For our customers, this means a rounded approach to our working relationships offering design flair alongside practical management of projects.

In our experience in this industry, we have found that customers feel most let down by inaccessibility to business partners and lack of communication during projects. At James and Giles we understand the need for consistent, value-adding dialogue with our customers at every opportunity. We are available for our customers immediately, at any time.

Transparency with our customers is everything. We ensure full visibility of progress and timing of projects at all times. We understand that our customers need reliable information and timely results.


We appreciate that our customers often know what they want from home automation. While accommodating these needs, James and Giles will also offer new options and technology that is shaped around your lifestyle and your potential future requirements. We have a second to none knowledge of home technology with which we can enable your every need to be met. Simply and effectively.

We understand that technology can at times be confusing. We provide a service and interaction based upon what our customers prefer. Our customers can be fully briefed on every detail of their technology or alternatively, just be expertly trained on only what they need to be in order to expertly manage their chosen system.

Our total business approach is focused towards real, long term value. We offer service contracts to ensure our work is maintained efficiently and our customers never have to think about the technology that serves them. We are always at your service promptly with full knowledge and expertise of your home system.